Wig Laundry
Have a wig or a few that just need a quick wash and restyle? Our Wig Laundry Service is for you!
Wig Restoration Service includes:
• Wash and Cleanse
• Style of your choice
Hair Selection and Guidelines
If you wish to use TBE Luxury Virgin Hair, simply add all hair specs to your cart with this
Wig Service. If you wish to use hair from an outside source, please fully read and follow
the hair and shipping guidelines below.
• Wigs must be GENTLY used and free of any excess dirt or debris.
• New and un-customized units are not accepted. Please book a “Wig
Customization + Styling” service instead to include lace customization.
*Please understand that we are subject to returning your wig to you and refunding your
service fee if the wig does not follow our guidelines upon receiving and inspecting it.
Shipping Information
Please ship your hair/wig to the following address.
Baibe Official
931 Monroe Dr NE
STE 102-206
Atlanta, GA 30308
• Please ship your CLEAN, THREAD FREE, UN-CUT, LABELED bundles to the address above.
• Add a note with your package specifying your full name and order # (you will
receive a confirmation email with your order # after you complete your purchase.)
• Using the provided shipping label is MANDATORY. After shipping your hair, please
email us at contact@thebaibeexperience.com, Subject: Order #: — Wig Service,
with your Name, Order #, and Tracking #. We are NOT responsible
for loss of items during shipment.
• Shipping fees at checkout cover both the shipment to us, and your completed wig return. Please make sure the address inputted at checkout is the delivery return address.
Processing, Turnaround Time, and Delivery
5-7 Business Days refers to your shipping window — Processing time begins on the next day your hair arrives in the mail. Your order will ship within your shipping window and delivery ETA will be provided by the shipping carrier.
Example:
TBE Wig Service purchased on 1/1
Hair arrives on 1/7
1/8 = DAY 1 of processing time
1/12-1/16 - SHIPPING WINDOW (1/14-1/15 = weekend)